Holiday Shipping & Returns:
For standard shipping, please place your order by 12/12 to receive the items by 12/24. We cannot guarantee orders placed with standard shipping after 12/12 will deliver by 12/24.
We are extending our return window during the holidays. Qualifying US and UK purchases made online between 12/1 - 12/31 may be returned or exchanged until 1/31.
Please see additional information on our returns policy below and our shipping policy here.
Warm & Wonderful will accept returns on US or UK orders of any unworn, unwashed, and undamaged merchandise with all tags still intact within 14 days of delivery, with the following exceptions:
Warm & Wonderful does not accept any returns of items marked Final Sale, items marked Preorder, collaborations, or any customized products; nor does Warm & Wonderful accept international returns outside of the UK. Returned merchandise without tags intact or received 14+ days after the original delivery date will not be accepted.
Please note that shipping and handling is not refundable. Refunds will be issued to the original payment method when the returned merchandise is delivered and received at our warehouse.
We are only accepting international returns from the UK at this time. Please reach out to firstname.lastname@example.org or call us at +447360498096 Monday - Saturday between 10am - 6pm EST if you have any questions.