Shipping

Notice To Customers:

Our small and dedicated customer service team is currently experiencing a much higher volume of inquiries than usual. For the sake of efficiency, we’re asking that all new inquiries are submitted via email (instead of via phone) to customerservice@warmandwonderful.com. Rest assured, we’re working as hard as we can to get to each and every customer as quickly as possible. Thank you for your patience, understanding and continued support, all of which are greatly appreciated.

Shipping:

Free Worldwide Shipping applies to orders over £110, or a similar equivalent in global currencies. A flat shipping fee will be applied to all orders under £110.

Orders placed before 1pm EST will begin processing the same day, orders placed after 1pm EST will begin processing on the next business day. Please note, orders placed after 1pm EST on Friday will be processed starting Monday.

We can make any changes or cancellations to your order up to one (1) hour after you complete your purchase. Please e-mail customerservice@warmandwonderful.com if you need to make any modifications. Unfortunately, after (1) hour no modifications can be made. If your existing order is in-transit, we will happily re-route your package to a new address for an additional fee of £30 or an equivalent in global currencies.

If your order includes an item listed as Preorder, it will ship separately within the timeline stated on the product's page and we will not be able to accommodate 2-day or overnight shipping for this item.

Third party items and books may ship separately, and for these items, please allow an additional 7-10 days for delivery. We always reserve the right to ship all books in each order via USPS Media Mail.

If you have concerns about delivery, please do not hesitate to email us at customerservice@warmandwonderful.com or call +44 7360 498096.

Shipping Timelines:

US Orders:

Ground Shipping: 7-10 Business Days

2-Day and Overnight Shipping: Orders placed before 1pm EST will begin processing the same day, orders placed after 1pm EST will begin processing on the next business day. Please note, orders placed after 1pm EST on Friday will be processed starting Monday.

UK & All International Orders:

DHL Express Worldwide: 1-4 Business Days

Rates are inclusive of tariffs and local taxes, and duties are calculated at time of checkout unless otherwise noted at time of purchase.

We work closely with our shipping partners to minimize any potential custom delays for our international customers. Please note, in the unlikely event of a customs hold, shipping may take longer due to a customs hold at the point of destination. Please reach out to customerservice@warmandwonderful.com or call +44 7360 498096 if you have any questions.