FAQ

Orders:

What forms of payment do you accept?
We accept Visa, Mastercard, Amex, Discover, Apple Pay, Paypal.

Is my payment secure?
Protecting your sensitive payment data is important to Warm & Wonderful, and we have taken several steps to ensure all of your data is secure.

How do I know which size to choose?
We include size guides on many of the product pages of our website. All sizes are based on US sizing. For additional sizing information, please contact us at baah@warmandwonderful.com.

Which products are excluded from discounts?
All books and gift card products are excluded from discounts.

An item I like is out of stock. When will you receive more inventory?
You may sign up to the waiting list directly on the product page. For more information, please contact us at baah@warmandwonderful.com.

Do you sell gift cards?
Yes. You may purchase gift cards here. Please note purchases outside of the United States cannot be made using a gift card at this time. Gift cards purchased at warmandwonderful.com are non-refundable.

Do you offer gift wrapping?
We do not offer gift wrapping at this time.

Shipping:

How long will shipping take?
Standard Shipping: 7-10 Business Days

2-Day and Overnight Shipping: Orders placed before 1pm EST will begin processing the same day, orders placed after 1pm EST will begin processing on the next business day. Please note, orders placed after 1pm EST on Friday will be processed starting Monday.

For more information regarding shipping timelines and rates, please click here.

How can I track my order?
You will receive a shipping confirmation with your tracking number as soon as your order ships. Or simply log in to your account and track the status of your order here.

Returns:

Please refer to our return policy here.

General:

How do I contact your team if my question isn’t answered here?
Please e-mail baah@warmandwonderful.com if you have any questions.